Data Protection Documents

Privacy Policy 711cuci – How We Protect Your Information

Your privacy is our priority. This policy clearly explains what data we collect, why it is collected, how it is used, and your rights as a 711cuci user to control your own personal information.

Last Updated: January 2026 Effective immediately
Main Content
1. Introduction & Scope
2. Data We Collect
3. How Your Data Is Used
4. Data Sharing
5. Data Security
6. Cookies & Tracking
7. Retention & Deletion
8. Your Rights as a User
9. Children's Privacy
10. Policy Amendments

711cuci's Privacy Commitment

Six core principles that guide how we handle your personal data

256-bit SSL Encryption at All Times

All data transmitted between your device and 711cuci's servers is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banks. This means no third party can read your information while it is in transit.

SSL 256-bit
No Sale of Data to Third Parties

711cuci has never and will never sell, rent, or trade your personal information to any third party for marketing or any other commercial purpose. Your data belongs to you — it is not a business asset of ours.

Data Not Sold
Full Control in Your Hands

You may request to view, correct, or delete your personal data at any time through 711cuci support. We are committed to processing such requests within a reasonable timeframe and in a transparent manner.

User Controls
Secure & Limited Data Retention

Your personal data is retained only for as long as necessary for the stated purposes or as required by law. Once the retention period expires, data is securely deleted or anonymised using non-reversible methods.

Secure Storage
Full Transparency on Data Usage

711cuci is committed to clearly informing you of every purpose for data collection before or at the time collection occurs. There is no hidden data collection. What is stated in this Privacy Policy is exactly what happens in practice.

100% Transparent
Compliance with Data Protection Principles

711cuci's data handling practices comply with internationally recognised data protection principles, including data minimisation, legitimate purpose, and use limitation. We appoint an internal officer to continuously monitor ongoing compliance.

International Standards
Key Summary

711cuci collects your personal data solely to provide a secure, fair, and fully functional online casino and Sports Betting service. We do not sell your data. You have the right to access, correct, and request deletion of your data. All data is protected with 256-bit SSL encryption.

01 Introduction & Scope of the Privacy Policy

This Privacy Policy ("Policy") describes 711cuci's practices for collecting, using, storing, and protecting the personal information of users on our Platform. This Policy applies to all users who register, access, or use any 711cuci service — including the website, online gambling platform, and any related communications.

711cuci is the data controller responsible for personal information collected through this Platform. We operate with a full commitment to user privacy and implement appropriate technical and organisational measures to ensure your data is protected at all times.

By registering for or using the 711cuci Platform, you agree to the collection and use of information as described in this Policy. If you disagree with any part of this Policy, please contact us before continuing to use the Platform. This Policy should be read together with Terms & Conditions 711cuci.

Geographic Scope

The 711cuci platform is intended exclusively for users in Malaysia. All data processing is carried out in accordance with applicable data protection principles. If you access the Platform from outside Malaysia, you do so at your own risk and are responsible for complying with your local laws.

02 Personal Data We Collect

711cuci collects several categories of personal data to ensure our platform operates securely and delivers the best possible experience to you. We only collect data that is strictly necessary for specific purposes — no excessive collection.

2.1 Data You Provide Directly

  • Registration Information: Full name (as per MyKad), phone number, email address, username, and password.
  • Identity Verification Information (KYC): MyKad or passport number, date of birth, identity document images, and proof of address when required for withdrawals exceeding a specified limit.
  • Payment Information: Your e-wallet account numbers (Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay) or FPX bank account details (Maybank2u, CIMB Clicks) for deposit and withdrawal purposes. We do not store credit or debit card numbers.
  • Communications: The content of your correspondence with the 711cuci support team via live chat, email, or other channels.

2.2 Data Collected Automatically

  • Technical Data: IP address, device type, operating system, web browser type and version, time zone settings.
  • Usage Data: Pages visited, games played, session duration, bets placed, winnings, and transaction history.
  • Location Data: Approximate location based on IP address — to verify that you are accessing from Malaysia and to detect suspicious access attempts.
  • Cookies & Tracking Technologies: As described in Section 6.
Data Category Summary
Data CategoryExampleRequired?
Identity Name, MyKad, date of birth Yes (KYC)
Relationship Phone number, email Yes
Financial E-wallet account, bank account Yes (transactions)
Technical IP, device, browser Automatic
Usage Game history, bets placed Automatic
Communications Live chat support, email Where applicable

03 How Your Personal Data Is Used

711cuci only uses your personal data for purposes that are legitimate, necessary, and directly related to the provision of our services to you. The following outlines the primary purposes for which your data is used:

3.1 Account Management & Services

  • Creating and managing your 711cuci account
  • Verifying your identity during login and throughout the KYC process
  • Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX
  • Processing the withdrawal of winnings to your payment account
  • Providing access to all games — slots, jackpots, blackjack, Sports Betting, e-sports, cricket, and Live Casino
  • Keeping you updated on your account status, transactions, and important changes

3.2 Security & Fraud Prevention

  • Detecting and preventing unauthorised access to your account
  • Identifying and investigating fraudulent activity, money laundering, or breaches of our terms
  • Ensuring the platform operates fairly and securely for all users
  • Complying with applicable anti-money laundering (AML) requirements

3.3 Service Improvement

  • Analysing usage patterns to improve platform design and functionality
  • Understanding the games and features most popular among Malaysian users
  • Testing new features and ensuring they work correctly
  • Optimising the mobile experience for Android and iOS users in Malaysia

3.4 Communication & Support

  • Handling your enquiries and complaints via live chat or email
  • Sending important account-related notifications (non-promotional) via SMS or email
  • Notifying you of changes to our Terms & Conditions or Privacy Policy

3.5 Responsible Gaming

Your gaming activity data is used to monitor gambling patterns and detect early signs of problem gambling. This is part of 711cuci's commitment to Responsible Gaming. For more information, visit the Responsible Gaming ours.

We Do Not Use Your Data For

Selling or renting your data to third-party marketers • Making automated decisions that significantly affect you without human review • Building profiles for purposes unrelated to 711cuci's services • Contacting you with unsolicited sales calls

04 Sharing Data with Third Parties

711cuci does not share your personal data with third parties except in limited circumstances and for legitimate purposes. The following are situations where data sharing may occur:

4.1 Trusted Service Providers

711cuci works with carefully selected third-party service providers to support platform operations. These include game providers (such as Pragmatic Play, Microgaming, and NetEnt), payment processors, and technology infrastructure providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified service purposes — not for their own ends.

4.2 Legal Requirements

711cuci may be required to disclose your personal data to the relevant authorities where we are obligated to do so by law, court order, or to comply with an official investigation relating to fraud prevention or anti-money laundering. In such circumstances, 711cuci will disclose only the minimum information necessary and, where permitted by law, will endeavour to notify you in advance.

4.3 Business Transfers

In the event of a merger, acquisition, or transfer of 711cuci's business assets, user data may be transferred as part of those business assets. Should this occur, you will be notified in advance and an equivalent or comparable privacy policy will continue to apply to your data.

We Do Not Share Your Data With

Third-party advertisers • Data brokers • Social media platforms (unless you connect your account yourself) • Insurance companies • Credit rating agencies • Any party with no legitimate need to access it

05 Data Security

At 711cuci, your data security is something we take extremely seriously. We continuously invest in security infrastructure and industry best practices to protect your personal information from unauthorised access, loss, alteration, or disclosure.

Our technical security measures include data encryption both in transit and at rest, two-factor authentication (2FA) available for your account, real-time security monitoring to detect suspicious activity, separation of production and development environments, and regular security updates across all system components.

711cuci Data Protection Standards

Data Encryption in TransitSSL 256-bit
Password ProtectionBcrypt Hashing
Active Security Monitoring24/7
Identity Verification (KYC)High
Fraud Prevention & AMLActive

While we take all reasonable precautions, no security system can be guaranteed 100% secure. You also play an important role in keeping your account safe — use a strong, unique password, never share it with anyone, and contact 711cuci support immediately if you suspect your account has been compromised.

What You Should Do to Protect Your Account

Use a unique password containing a combination of uppercase letters, lowercase letters, numbers, and symbols • Enable two-factor authentication (2FA) in your account settings • Avoid logging in over unsecured public WiFi networks • Do not click suspicious links claiming to be from 711cuci • Always verify the website URL is correct before entering your login details

06 Cookies & Tracking Technologies

711cuci uses cookies and similar tracking technologies to keep the platform running smoothly and to provide you with a better experience. Cookies are small text files stored on your device when you visit our Platform.

Types of Cookies We Use

  • Essential Cookies (Required): These cookies are required for the platform to function. Without them, you will not be able to log in or play. This includes session cookies, authentication cookies, and security cookies. These cookies cannot be disabled.
  • Performance Cookies (Analytics): Helps us understand how users interact with the platform — which pages are visited most, which games are most popular, and where technical issues arise. All data is collected anonymously.
  • Functional Cookies: Storing your preferences such as your chosen language, VIP tier, and display settings. This allows the platform to remember who you are when you return.
  • Game Session Cookies: Maintaining the continuity of your gaming session and ensuring real-time betting records are accurate. These cookies are essential to the integrity of gameplay.

You can manage or delete cookies through your browser settings. However, disabling essential cookies will significantly affect Platform functionality and you may be unable to log in or play. Analytics and functional cookies can be disabled without affecting your core ability to use the platform.

07 Data Retention & Deletion

711cuci retains your personal data only for as long as it is needed for the purposes stated in this Policy, or for as long as required by law. The following are retention period guidelines for key data categories:

  • Active Account Data: Retained for as long as your account is active and for a specified period following account closure for record-keeping and audit purposes.
  • Financial Transaction Records: Retained in accordance with financial and anti-money laundering legal requirements — typically between 5 and 7 years.
  • KYC Data (Identity Verification): Retained for the duration required by applicable regulatory obligations.
  • Security Logs: Retained for 12–24 months for security investigation and fraud detection purposes.
  • Customer Support Records: Retained for 12 months after the issue is resolved.
  • Analytics Cookie Data: Typically no longer than 13 months.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you. Deletion is carried out using methods that ensure the data cannot be recovered.

If you request the closure of your 711cuci account, we will process the deletion of data not required by law within a reasonable timeframe. However, financial records and records required for security or legal purposes may need to be retained even after account closure.

08 Your Rights as a 711cuci User

As a 711cuci user, you have certain rights regarding your personal data. 711cuci is committed to respecting and facilitating the exercise of these rights.

👁️
Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a clear and easy-to-understand format.

✏️
Right to Rectification

If the data we hold is inaccurate or incomplete, you have the right to request a correction. We will update our records promptly.

🗑️
Right to Erasure

You may request the deletion of your personal data under certain circumstances — for example, when the data is no longer needed or you withdraw your consent. Subject to applicable legal requirements.

🚫
Right to Object

You may object to the processing of your data for certain purposes, such as the use of your data for service improvements that are not directly related to your account.

⏸️
Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data — for example, while you are verifying the accuracy of your data or awaiting the outcome of an objection.

📦
Data Portability Right

You have the right to receive the personal data you have provided to us in a structured, machine-readable format — for your own use or to transfer to another platform.

To exercise any of the rights above, contact the 711cuci support team via live chat or email at support@711cuci.express. We will endeavour to process your request within 30 business days. For more complex cases, this period may be extended with prior notice to you. We may need to verify your identity before processing certain requests.

09 Children's Privacy

The 711cuci Platform is strictly for individuals aged 18 and above. 711cuci expressly prohibits and does not direct any of its services toward minors under the age of 18.

We do not knowingly collect personal data from individuals under the age of 18. If we discover that personal data has been collected from a minor, we will take immediate steps to delete that data and close the account in question. Any associated balance will be forfeited in accordance with our Terms & Conditions.

Parental & Guardian Responsibilities

If you have children or dependants, please ensure they do not have access to your 711cuci account or any device you use to access the platform. If you suspect that an underage individual has registered or accessed this platform, please contact 711cuci support immediately for further action.

10 Policy Updates & How to Contact Us

711cuci reserves the right to amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or improvements to our services. Material amendments will be communicated via in-platform notifications or by email to your registered address at least 7 days before taking effect.

We encourage you to review this Policy periodically. The "last updated" date at the top of this page indicates when the Policy was last revised. Your continued use of the 711cuci Platform following any amendments constitutes your acceptance of the updated privacy terms.

How to Contact Us for Privacy Matters

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us via:

  • 24/7 Live Chat: Available directly within the 711cuci Platform — the fastest way to get a response
  • Email: support@711cuci.express – for written enquiries requiring reference

We are committed to responding to all privacy-related enquiries within 7 business days.

This version of the Privacy Policy is effective from 1 January 2026. This Policy should be read together with Terms & Conditions and Responsible Gaming Policy 711cuci.

Your Data Is Safe. Now Let's Play.

Your privacy and security are 711cuci's top priority. Register a free account today and enjoy over 1,200 games — slots, blackjack, Sports Betting, e-sports & more. Minimum deposit RM10 via Touch 'n Go eWallet or DuitNow.

711cuci supports responsible gambling. Must be 18 years of age or older. Terms & Conditions applied.

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